Email & Text Message Delivery
-Email & text delivery is included at no additional charge.
-Unlimited number of email addresses text numbers, have the message sent to as many people as you want.
Fax
-Unlimited number of fax numbers
- Fax delivery is billed as one (1) outbound call per number message is sent to.
Paging and/or Alpha Paging
-Unlimited number of pagers
-Paging delivery is billed at the rate one call per number message is sent to.
Relay of Messages
-Unlimited number of numbers to have an operator deliver your messages too.
-Each relay attempt counts as 1 outbound call.
Hold the message
-We hold the message until you are ready to retrieve it.
-You pick the retrieval method:
-You call in
-We call you
- Or combine with our free scheduled delivery options.
Scheduled Delivery
-Set up a time for all your messages to be delivered or redelivered to you.
•Fee Options
-Email
•Premium Options
-Fax
-Relay by operator
Outbound Calls
•All outbound calls are billed against the monthly call allowance, included with the selected answering service plan.
-Overages are billed in the proper call tier.
Cross Connect
-We connect the caller to you
-Costs $0.75 per occurrence -is automatically combined with the outbound calls feature. Each cross connect counts as 1 out bound call (per dial out) and then the cross connect fee only if the caller is connected to you.
Call Tiers
We designed our call tiers with savings in mind!!!
The more calls you get on your account, the lower the rate after your plan allowance you pay!
Total Calls Per Call Rate
0 - 250 Calls $0.75
251 - 500 Calls $0.65
501 - 1000 Calls $0.55
1001 - 2000 Calls $0.45
2001 or more Calls $0.35
Advanced scripting, appointment setting and custom call plans & features are available upon request.
Outbound call & overage Options
Business answering service
If you are in Los Angeles or New York City we can handle your business needs. It doesn't matter if you are on Main street or out of your home, we'll be able to field your calls and help you make sales or provide emergency aide to clients in need.
Live answering
Say goodbye to automated voicemail and missed calls. Our live operators will take messages, set appointments and dispatch calls according to your instructions. Every call will be handled promptly and professionally by our staff.
Patching / Call transfer
When you have an emergency, a sale, or just a client who needs to speak to you, our live operator will transfer the call to where you need per your instructions. You agree to the call after we place the caller on hold so, you will only be charged should you agree to the transfer.
Appointment setting
If you have an answering service account we'll set appointments. You won't have to count them since with unlimited appointment setting you can bring clients into your business and our live operators will be available to help you.
Appointment confirmation
You've set appointments for the week or day and you need to make sure your clients or patients will attend. All you have to do is fax us the schedule or give us access to your calandar and for the cost of an outbound call we'll confirm your appointments for your business. This is perfect if your a physician, attorney, contractor, hair salon, or just about any industry that wants to make sure patients & clients keep appointments.
2 way text messaging
Let our operators know if you'll be out of the office or in a meeting by sending us a text. For the price of an inbound call you can convienantly let our operators what's going on without calling into our service. We'll respond to your text and recieve it as long as your cell phone is already in our system.
800 number answering
Telephone answering is easy with our answering service. We can provide you with a toll free number at no additional cost to our call answering service. You can be in Ansonia or Beverly Hills and we'll be able to answer your call. In most cases we can also provide you with a local number as well.